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First Hajj & Umrah CRM - Launching 2026

Your pilgrims entrust you with their journey. Protect their data, strengthen your agency.

From booking to visas, managing passports and medical records is a serious responsibility. MyUmrah centralizes your operations while ensuring your GDPR & PDPL compliance.

⏱️ 30-min demo · No commitment · Personalized guidance

EU GDPR compliant
Saudi PDPL compliant
AES-256 encryption
100% specialized Hajj & Umrah

Your cockpit, at a glance

An intuitive interface to manage your agency daily

Dashboard
Finances
Compliance
Departures

Dashboard

0+
Verified hotels
Makkah - Madinah - Jeddah - Riyadh
0
Languages
Complete multilingual interface
Nusuk Ready
Built-in compliance
Passport OCR - Photo standards - AES-256 encryption
Real-time
Document tracking
Passports - Visas - Vaccinations in one click
Everything visible in your Cockpit

Every feature, accessible in one click

Everything in your plan is visible in the Cockpit. Nothing hidden.

Smart catalog

Visualize your Makkah/Madinah nights, hotel-to-Haram distances and ratings for each accommodation. Detailed packages at a click with automatic Plan B.

↳ +35% pilgrim conversion

Pilgrim CRM

Complete profiles, passports, health, payments. End-to-end tracking. Dates, package, and assigned guide.

↳ -70% admin time

Real-time analytics

Financial dashboard, payment schedules, collections, margin per package. All in real time.

↳ Zero missed payments

Multi-language

16 languages supported. Interface and pilgrim communications in the language of your choice.

↳ -90% inbound calls

Value comparator

Show your pilgrims the real value of your offer: flights, hotels, transfers, guide, visa - compared to organizing the trip alone.

↳ Clients without ads

Digital pilgrim wallet

Pilgrim ID card with QR code, hotels, dates, guide and emergency contacts. Compatible with Apple Wallet and Google Wallet.

↳ Zero paperwork

A community, not a competition

MyUmrah is not here to pit agencies against each other. Each agency keeps its clientele, identity, and strategy. Our community platform strengthens your visibility: your packages are presented to pilgrims who are looking, and potential pilgrims come directly to you.

Your brand, highlightedPotential pilgrims for youZero cannibalization
⚠️ Regulatory risks

What you risk without protection

GDPR - Up to €20M

In 2025, CNIL issued 83 sanctions totaling €486.8M. Religious data = "sensitive" (Art. 9). Free fined €42M in January 2026.

📎 CNIL - Bilan 2025 →

PDPL - Up to 5M SAR

48 decisions in 1 year since September 2024. Up to 2 years imprisonment for disclosure of sensitive data.

📎 SDAIA - Royal Decree M/19 →

Atout France - Revocation

Non-compliance = revocation = ban from operating. Minimum financial guarantee of €200,000.

📎 Atout France - Registre →

Ministry of Hajj - License withdrawal

The Ministry revokes non-compliant licenses. Without Nusuk, no visas.

📎 Ministere du Hajj et de la Omra →
Sources: CNIL Report 2024 · A&O Shearman - PDPL · Art. 9 & 83 GDPR · Royal Decree M/148

What is a DPO - and why is it mandatory?

The Data Protection Officer (DPO) is required by CNIL for any organization processing sensitive data at scale (Art. 37 GDPR). Umrah agencies collect religious data, health records and passport copies: a DPO is therefore mandatory. Saudi PDPL imposes a similar obligation via SDAIA. MyUmrah offers an integrated vDPO (virtual DPO) - register, DPIA, policies, alerts and audit support.

€500–2,000
External DPO / month
€199
MyUmrah vDPO / month
–75%
Average saving

Art. 37 GDPR · Art. 30-32 PDPL · CNIL - DPO Guide · SDAIA - Implementing Regulations

Protect your agency
GDPR & PDPL compliance built into the platform
See plans →

Plans designed for every stage of your growth

From independent guides to market leaders, pick the plan that fits.

LAUNCH PRICING
Solo Guide
29€/month
Independent guides, Mutawwifs
Pilgrim registry
Basic financial tracking
WhatsApp integrated
Secure pilgrim data
1 user · 50 pilgrims/year max
Starter
79€/month
Small agencies, independent organizers
Full CRM
Flight & hotel quotas
Document upload
Automatic legal notices
150 pilgrims/year
No vDPO
RECOMMENDED
Pro
199€/month
Established agencies, compliance required
Everything in Starter
Automated vDPO (GDPR/PDPL)
Compliance timeline
Agency quality score
Guide & pilgrim mobile app
500 pilgrims/year
Priority support
Premium
Contact us
Market leaders, multi-site agencies
Everything in Pro
Advanced vDPO
Granular analytics
Unlimited pilgrims
Dedicated 24/7 support
White-label app
2.5% of our revenue donated to a partner association or mosque
Subscription excl. tax · No commitment · Cancel anytime · Proportional per-pilgrim management fees (degressive by plan)
Currently being tested by 3 agencies in France
Founder Pricing - Limited spots

Join the first users and enjoy exclusive lifetime benefits.

3/20 interested17 spots remaining

Offer valid until April 30, 2026

30 minutes to change everything

Discover how MyUmrah protects your agency and unlocks your growth.

By submitting this form, you accept our privacy policy. Your data is protected in compliance with GDPR. Analytics: Umami (no cookies, EU hosted).

Frequently Asked Questions

Everything you need to know to get started

Is my pilgrims' data secure?

Absolutely. Your data is encrypted with AES-256 at rest and in transit, hosted in the European Union, with a complete audit trail of every access. MyUmrah is GDPR and PDPL compliant.

How long does setup take?

30 minutes is all it takes. Our team guides you through a personalized onboarding to configure your workspace and import your data.

Can I migrate my existing data?

Yes. CSV and Excel import is supported. Our team assists you free of charge with migrating your existing data.

Is there a commitment?

No commitment. All our plans are commitment-free and can be cancelled at any time, with no fees.

How does the vDPO work?

The vDPO (virtual DPO) is a built-in module that automatically manages your GDPR and PDPL compliance: pre-filled processing register, non-compliance alerts, and compliance timeline.

What languages are supported?

15 languages are available: French, English, Arabic, Spanish, Turkish, Indonesian, Urdu, Bengali, Hindi, Malay, German, Italian, Dutch, Chinese, and Japanese.

Is the mobile app included?

Yes. The field guide app and the pilgrim app are included in all plans, at no extra cost.

How do you handle passports and documents?

Automatic OCR scanning of passports, AES-256 encrypted storage, signed URLs with expiration, and audit trail of every access.

Can I manage multiple departures at the same time?

Yes. The multi-trip cockpit allows you to manage multiple departures simultaneously with completion tracking per trip.

How do management fees work?

In addition to your subscription, proportional management fees based on the package price apply per pilgrim who has actually departed on their trip, billed at the end of each month. The percentage is degressive by plan - the higher your plan, the lower the rate. When you approach your quota, an upgrade to the next plan is offered. No service interruption.

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